Info or intox?

My perfume is gone!

This is not necessarily the opinion of your friend or your neighbor in the metro. In fact, you naturally develop a kind of olfactory habituation to your own perfume. Your olfactory receptors are saturated, and in order not to "tire" you too much, they decide not to "smell" it anymore, in order to remain vigilant to other smells.

For a perfume to smell good, it must contain natural ingredients

Well yes, but that's not enough! Synthetic materials contribute to the olfactory richness of a fragrance. This diversity contributes to the creativity of the perfumer. The first use of synthetic aldehydes gave birth to Chanel No5… A myth.

The first seconds are the most important!

Alas no, it's like for couples, love at first sight doesn't always lead to long love stories… Better to let the perfume live on your skin for a while.
The notes will reveal themselves over the hours.

The perfume comes from the big luxury houses

No, perfume was not created by haute couture houses in the 20th century!

Far from it even since the concept of perfume dates back to Neanderthal man who used wood and resinous trees to flavor his food. Not stupid, the man of Cro-Magnon!

The word PERFUME comes from the Latin “per fumum”: by smoke. In ancient Egypt, priests burned resins of frankincense and myrrh to help souls soar to heaven.

Since then, perfume has continued to take an increasingly important place within different civilizations. Perfume is now an essential fashion accessory!

Orders

How do I know if my order has been taken into account?

As soon as your order is validated and prepared by our warehouse, you will receive a shipping confirmation email.
You can also find your order number and order history by logging into your customer account.

When will my order be shipped?

The transport time is 2 to 3 working days with the Colissimo solution.

The total delivery time is 3 to 5 working days taking into account the preparation of your package.

What should I do if there is a problem with my order?

Contact us via the form here or at the following address: salut@solinotes.com

Payment, delivery

Means of payment

By credit card

Pay for your online purchases with complete peace of mind: Solinotes.com has a 100% secure payment tool.

As soon as your order form is validated, you are automatically redirected to a secure page and all the payment data you enter are immediately encrypted using SSL technology. No data transits and is stored on the site. The cards accepted are: Carte Bleue, Visa, Mastercard, American Express.

You are only charged when the order is sent to you.

By Paypal account

Pay for your online purchases with complete peace of mind with your Paypal account.

Paypal offers you a fast, simple and secure payment without communicating your bank details.

Our means of payment

Only cards issued by a bank or financial establishment located in the European Union or in Monaco are accepted.

Delivery methods

Delivery methods

Costs and delivery times relate only to Metropolitan France.

FAST DELIVERY with Colissimo

Your order is dispatched within 1 to 2 working days from the validation of your payment by credit card or Paypal account.

The transport time is 2 to 3 working days with the Colissimo solution.

The total delivery time is 3 to 5 working days.

Shipping fees

The amount of shipping costs is 5€.

Returns, refunds

Can I return a product purchased on the e-shop?

In case of defective product or product error, please contact us at the following address: salut@solinotes.com

Any product purchased on our e-shop must be returned to our address , and any product purchased in store must be returned to the store where the purchase was made.

The product(s) must be intact and in its original packaging.

My account

How to create my account ?

Click on the “connect” button at the top right of our site, then click on “create an account” and enter your email address to receive your password and finalize the creation of your personal account.

Why create an account ?

Creating your account gives you access to your order history and personal information.

Professionals

Professional, you want to offer the Solinotes range in your brand?

Contact us at the following address: salut@solinotes.com By phone at: 04 91 24 31 56 By message on the " Contact " tab

Question

Answer

contact us

Another question? Do not hesitate to contact us.